Sep 19, 2023 - Sakari is hiring a remote Customer Support Representative. 📍Location: USA.
We are hiring an experienced Customer Support Representative to support our growing software business. The position is remote, but should be based out of the CST or EST timezones.
Who We Are:
Founded in 2016, Sakari is an omni-channel communication platform used by businesses around the world to communicate with their customers. We're growing extremely fast and plan to add additional channels, integrations, and chatbots with AI. We serve thousands of businesses across more than 40 countries, with headquarters based in San Francisco.
You can learn more about us here: https://sakari.io
About the Role:
The Customer Support Representative is responsible for creating and fostering great relationships with our customers from the moment they interact with Sakari. You will resolve complex technical issues in a fast-paced environment while helping improve processes, standards, and strategies for the team. You will be a key representative of our company, helping shape and define users support experience with Sakari.
This role is remote and works Monday – Friday, from 8 AM to 5 PM, working the CST or EST timezones.
What you'll do:
What you'll bring:
Life at Sakari:
|🇺🇸||Be aware of the location restriction for this remote position: USA Only|
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