Customer Service Representative @vidagroup
Customer Service
Salary
Remote Location
remote in South Africa South Africa
Job Type Full-time
Posted 1wk ago
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[Hiring] Customer Service Representative @vidagroup

Feb 02, 2025 - vidagroup is hiring a remote Customer Service Representative. 💸 Salary: $400 - $550 a month, based on experience. 📍Location: South Africa.

Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry. We are dedicated to designing, producing, and marketing quality branded footwear using our expansive international resources. Our wealth of knowledge stems from the diversity of brands and successful products we have produced year after year.

 

We are looking for a dynamic and friendly customer representative to join our international customer service team. We are planning to expand our customer service team so there is room for growth for the right individual!

 

 

Job Title:  Customer Service Representative

 

Responsibilities include, but not limited to: 

 

  • Work with order release and fulfilment systems in Shopify and proprietary systems.
  • Maintain and execute return processing through integrated system.
  • Receive and promptly service customer calls and emails regarding all aspects of the sales order process, return goods authorization and general product knowledge.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Communicate with brand management regarding issues or concerns.

 

Qualifications/Skills:

  • Strong communication skills with fluency in English (speaking, reading, writing).
  • 2 to 3 years of customer service experience in ecommerce.
  • Courteous customer service skills with the ability to stay calm under pressure.
  • Excellent computer skills with general PC /Mac and Microsoft Office knowledge.
  • Ability to multi-task.
  • Working knowledge of Shopify a plus.
  • Must be able to work eastern standard schedule 40-hour week, including Monday through Friday split schedules and alternating Sundays.
  • Must have functioning internet provider and personal computer available.

 

Details

 

  • Salary:  $400 - $550 a month, based on experience
  • Work from home
  • Growth Potential

 

 

Thank you in advance for your interest in this opening. Vida Shoes International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. At this time, only qualified candidates will be contacted.

Direct applicants only, no third-party staffing inquiries, please.

 

About The Company
Before You Apply
remote Be aware of the location restriction for this remote position: South Africa
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🙈  Does this job need an edit?
Customer Service Representative @vidagroup
Customer Service
Salary
Remote Location
remote in South Africa South Africa
Job Type Full-time
Posted 1wk ago
🙈  Does this job need an edit?
Apply for this position Unlock 42,262 Remote Jobs
remote Be aware of the location restriction for this remote position: South Africa
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position Unlock 42,262 Remote Jobs
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