Senior Business Analyst

PDMI is looking a Senior Business Analyst to join our team! This role can be performed 100% remotely from approved locations. The ideal candidate for this role will have a minimum of 5 years experience with analyzing business processes and with the software development lifecycle process, and at least two years of experience in the healthcare industry. If you are a highly analytical and detail-oriented individual with a passion for improving business processes, we encourage you to apply for this exciting opportunity! Please read on for additional details.

Required Competencies: 

• Ability to develop a unique understanding of PDMI brand, products, and services
• Ability to demonstrate, understand and apply our workplace mission, vision and values 
• Ability to interpret customer needs and translate to business and technical requirements 
• Ability to communicate effectively with all levels of the organization, both internally and externally  
• Ability to conduct business and systems process analysis to define business requirements, functional design, system specifications, business processes, and related project documentation (including but not limited to: process catalog, system catalog, SIPOC, flow charts, business requirements documents, system specification documents, scope matrix, use cases, sequence diagrams, future state proposals, user acceptance testing plans) 
• Ability to understand systems capabilities 
• Create test cases and test plans 
• Ability to understand, analyze and break down high-level information into details 
• Analytical skills and attention to detail
• Ability to successfully engage in multiple medium to large-sized initiatives simultaneously 
• Excellent Microsoft Office skills, including Outlook, Teams, Excel, and Word

Responsibilities:  

• Define business requirements, functional design, system specifications, business processes and flow charts 
• Conduct business and systems process analysis to create process design improvements 
• Produce required project analysis documentation for the proposed applications/systems , including but not limited to: business requirements, system specifications, scope matrix, use cases, sequence diagrams, workflow charts and diagrams, future state proposals and user-acceptance testing plan 
• Create and utilize business process catalog, interface catalog, system catalog, SIPOC, etc. to prepare documentation that captures the fundamentals of applications and conveys the impact of changes within them  
• Study and understand system capabilities and how they affect the business processes 
• Interpret customer business needs and translate them into business and technical requirements
• Critically evaluate information gathered from multiple sources, then dissect the high-level information into smaller details 
• Create test cases and test plans with input from QA Analysts to ensure all requirements are met and the software functions as expected
• Facilitate the flow of information related to business needs between customers and software development teams 
• Elaborately define user concept/design documentation for utilization by development teams to build software  
• Establish the technical vision after analyzing tradeoffs between usability and performance needs, with input from developers and subject matter experts 
• Improve the quality of the systems data by ensuring the data sources are reliable and valid 
• Integrate new systems and processes with existing ones by designing integration interfaces and their specifications 
• Enable fulfilment of long-term business strategies by ensuring new systems meet the required specifications 

Work & Education Experience Requirements: 

• Minimum four-year degree in computer-related field; Master's Degree in business analytics or computers preferred; Combination of experience and education considered
• Minimum 5 years' experience in the analysis of business processes 
• Minimum 5 years' experience with the SDLC process 
• 2-4 years' experience in the Healthcare Insurance industry preferred