Operations Assistant

At Visor.ai, we help Customer Service teams deliver a better experience with AI and automation.

Founded in 2016, with very consistent growth over the years, we’re working with dozens of clients from different sectors such as Banks, Insurance Companies, Public Sector among others. Our headquarters is in Lisbon but we have team members working all over Iberia.

We are in an intense growth phase and we want to integrate an Operations Assistant on our team whose primary mission will be to support the day-to-day HR and Finance teams.

Responsibilities:

• Support the HR and Finance team in the organisation of processes;

• Point of contact between company employees and operations;

• Execution of employment contracts and related documents;

• Maintenance of internal databases;

• Implementation and guarantee of compliance with internal policies and procedures (eg, holidays, onboarding, data protection, …);

• Execution of tasks in human and financial resources management platforms (eg, Factorial, Clockify, …);

• Interaction with external entities (eg, accounting office, safety at work partners, Social Security, Tax System, ACT, ...).

Requirements:

• Bachelor’s Degree (Law, Management, Social Sciences or others);

• Motivation and interest in technological areas;

• Strong communication, organisation, and active listening skills;

• Interest and ability to deal with contractual, legal, and compliance issues (eg, employee contracts, GDPR, etc.);

• Ability to plan and manage priorities;

• Good knowledge of the Office/Google Workspace package;

• Organisational and problem-solving skills;

• Language Skills - Portuguese (C1) and English (C1).

Nice to have:

• Language Skills: Spanish (B2);

Benefits:

• Remote culture;

• Fantastic environment for startups in one of Lisbon's main technological hubs (Fintech House);

• Company retreats.