Editorial Operations Lead

Stacker is seeking an Editorial Operations Lead (Contractor). This will be a temporary role with an opportunity for full-time employment at the end of the engagement. As Editorial Ops Lead, you will work closely with Newsroom leadership to coordinate and optimize editorial workflows. This individual will help improve our processes for creating journalism to increase overall efficiency, ensure smooth collaboration with other parts of the company, provide leaders with data analysis and insight into performance against deliverables, and oversee our content workflow management system.

The ideal candidate will be a clear and direct communicator, kind and generous to colleagues, and someone who thrives on solving hard problems. They will bring editorial experience, technical acumen and analytical prowess – helping us understand and execute on a wide-range of tasks and projects.

• Manage the implementation of the Newsroom workflow project management system. This includes overseeing its data transfers, workflows and automations; establishing integrations between other Stacker systems; and creating trainings and documentation.
• Serve as product owner for the Newsroom workflow project management tool and its integrations, keeping the data clean, making updates and working closely with technical teams to troubleshoot issues.
• Work with the Editor in Chief, Managing Editor, and other newsroom leaders to identify, document, and roll out workflow improvements.
• Own and maintain reporting/dashboards for metrics tracking/KPIs, as well as individual and team level newsroom task and story management.
• Pulling, analyzing, and presenting data in an easy-to-understand way to identify potential workflow improvements and help Newsroom leaders make data-driven decisions.
• Run and maintain monthly contractor payments.
• Creating process documents and centralized newsroom training documents – ensuring editorial documentation is up to date, easy to find, and simple to use.
• Develop onboarding and training programs for freelance and full-time team members regarding editorial workflows and tooling.
• Ad-hoc project work in support of the newsroom.

Requirements

• At least 5 years of experience in Editorial Operations, ideally within a newsroom environment.
• In-depth knowledge of workflow management systems, and experience working with technical teams (or personal know-how) to improve
• Understanding of how a newsroom is organized, the key roles within one, and workflows and procedures related to journalism and publishing.
• Problem solving experience to make a journalistic process more efficient.
• Extensive project managing experience, especially complex workflow updates across a cross-functional team.
• Ability to track, report on, and analyze Newsroom-specific metrics (on-times, capacity tracking, etc.) and turn them into actionable insights,
• Advanced proficiency cleaning up and analyzing data in Google Sheets and/or Excel, using formulas, pivot tables and data filters/sorts.
• Previous experience and comfort working with workflow/project management systems to develop workflows (i.e. Asana, Trello, Smartsheet, Monday.com, etc.) as well as CMS’s; this includes report and dashboard creation, cleaning data, troubleshooting issues and making improvements
• Experience with documenting and capturing processes, to-dos, and trainings.
• Highly motivated, willing to learn new technologies and able to work both independently & cross-functionally to drive projects through to completion.
• Organized with excellent prioritization skills to navigate a fast-moving, changing environment.
• Demonstrated attention to detail and ability to shift from strategic to detail-oriented initiatives.
• Strong written and verbal communication skills.

Benefits

Competitive compensation; this is a contractor position and is not eligible for other benefits.