Chief Operations Officer

Hey there! This is Joe & Tyler Co-founders of GTM Brands. Together with our team, we help US based customers and their families feel safe and prepared for emergency fire situations. And we’re always looking for elite people like you to join our remote team.

👨‍💻Together we:

- Help US based customers

- Champion offering peace of mind and safety for our consumers and their families in emergency fire situations.

- Find and welcome the right people

❤️ We…

- Continually improve. We are committed to learn from past results and continuously improve.

- Fun & Friendly. We have a fast-paced, fun and friendly environment.

- Integrity. Acting with strong ethics.

- Communication. Everyone understands that communication is top priority and nobody is afraid to ask questions or speak up.

- Honesty. Acting in a transparent, trustworthy manner.

- Accountability. Accepting responsibility for your actions (and inactions) to build trust.

- Promise to Customers. Staying true to the words we speak and the bonds we make.

- Teamwork. Creating something greater than ourselves as individuals.

- Quality. Maintaining the highest standards.

🔎 Our Take On the Company

The company GTM Brands is led by two charismatic, open, very driven and communicative Co-founders: Joe & Tyler. Their approach to work is flexible, results-based and meaningful.

Requirements

💻 What We Want You To Do

Understand business vision from CEO’s and build team lead OKRs that align with vision and quarterly objectives.

Work closely with the marketing manager to plan and execute supply chain operations that serve customer & product demand. Provide inventory, cost and delivery information so marketing can make decisions.

Another major responsibility is to drive and manage operations (Supply Chain, Customer Service and Accounting departments):

- Understand business vision and build OKRs for managers/leads (supply chain, customer service, accounting) that are congruent with yours and help them achieve theirs.

- Build SOPs, frameworks and processes for supply chain, customer service and accounting.

- Work with other managers and leaders to drive execution and remove roadblocks.

🎯 Job ScoreCard

Your performance will be measured against these Objective Key Results (OKRs):

- Build and monitor OKRs for direct reports (supply chain, customer service and accounting).

- Lead weekly meetings with direct reports to see what the team is working on and remove roadblocks.

- Oversee monthly inventory ordering plan based on inputs from marketing and current inventory.

- Oversee competitive cost and payment terms with acceptable quality from suppliers.

- Evaluate and approve logistic providers and routing decisions and strategies.

- Review and approve company expenditures.

- Network with other E-Commerce COO's.

- Manage the payroll and invoicing processes with the accounting department.

- Creating, optimizing, implementing and helping maintain company manuals, policies, procedures and best practices.

- Drive and manage ongoing projects to ensure timely completion.

- Creating monthly, quarterly and yearly reports and presentations for CEO’s.

- Creating, systemising and implementing all repeatable tasks in clear SOPs

- Work with the marketing manager to build dashboards and processes that improve marketing team efficiencies.

🤝 You’re Perfect If You Have/Are…

- Excellent communication skills

- Fluent verbal and written English

- Results oriented

- High standard of achievement and integrity

- 3+ years in E-Commerce, dropshipping or retail

- Experience leading people, managing a team and winning as a team

- Think in systems and processes

- Problem solving skills

- An analytical and data driven person with experience in analysing data

- Experience in working in a remote setting

- Excellent organization skills

- Great digital and computers skills

- Team player, able to take on feedback and implement it quickly to achieve greater results

- Good at following set structures to create SOPs for all repeatable tasks

- Proficiency with apps like: Hubstaff, Slack, Shopify, Amazon Seller Central, Order Management Software, Inventory Management Software, Ticket Software, Notion, Click-up

- Strong familiarity with Google Drive suite of products (Sheets, Slides, Docs etc)

- Willingness to travel to occasional conferences and meetups

⏰ Working Hours

You will be required to coordinate with the rest of the team for at least 5 hours per day in the EST time zone. For the rest of the schedule you can login earlier or later depending on your preference.

Working/Company Time Zone: EST time zone

📝 Our Interview Process

1. Click Apply

3. Behavioural and Cognitive assessments (only 10 min each!)

4. You might be asked to complete a short test task.

 

5. 1-on-1 video interview

🚨 Disclaimer

Let’s be honest. You’re more than interested in this job if you’ve made it this far. So, one last thing you should know before you apply. What we’re actually looking for is just great skilled people who know how to be human when working in a team.

So if you’re a genuinely great person, considerate towards others, flexible, ready to grow and if your skills are a match, we’d love to get to know you better. Apply right now!

PS: Our recruitment company specializes in digital marketing and e-commerce businesses. Even if it doesn’t work out this time, once you’ve completed the process, we can recommend you for many other similar roles.

Benefits

• Fully remote position. Work from the comfort of your home, the coziness of a coffee shop or anywhere in-between. #LI-Remote
• End of year bonus.
• Wellness & workspace budget of 1000 dollars per year. This budget can be used for: health insurance, gym subscription, audiobooks or hardware for your computer set-up.
• Flexible working schedule