Senior Credit Risk Manager

About us

Resolve is an embedded B2B payments solution for manufacturers, distributors, and B2B businesses. Our industry-leading solution simplifies the complex workflow of net terms, B2B credit management, AR, and B2B payments. We’ve helped more than 12,000 businesses transform their B2B payments experience, stay competitive, and improve their buying experience. We are now at an exciting phase as we scale our growth. Some things we’re proud of:

• We are the B2B spinout of Affirm (BNPL for B2B)

• Raised $25M in Series A. Backers include Insight Partners, Initialized Capital, PayPal/Affirm co-founder Max Levchin, and other top-tier investors

• Founders Chris and Brian are successful serial entrepreneurs and Y-Combinator alumni

• We invest in our people and take psychological safety seriously  

 

The role

As our Senior Credit Risk Manager, you will lead, and manage all aspects of Risk here at Resolve. You have a great analytical mind with strong business acumen and experience in risk-based products. The Senior Credit Risk Manager will measure risk, define our risk appetite framework and manage the operational implementation of risk policy, e.g. applicant underwriting, internal risk models, and selection and integration of third-party risk products. You see the big picture of the nuances and details behind the numbers and help executives set the long-term strategy. You have a solid understanding of SQL and like playing with huge data sets, distilling insights and ways of thinking about the future.

 

What you’ll do

• Perform credit analyses to develop recommendations that improve new customer underwriting (approve/decline, credit line assignment and pricing)

• Perform credit analyses to drive customer management strategies (credit line increase & decrease, retention, repricing etc.)

• Drive product innovation by improving product approval rates within risk tolerances

• Establish strong credit risk management platform reliant on data science and readiness planning

• Focus on risk infrastructure to drive decision effectiveness – implementing next generation decision platform integrating risk data ecosystem, decision engine toolset, and rapid test-and-learn strategy framework protect and enable the business

• Manage customer acquisition & portfolio management credit policies

• Improving and maintaining company credit policy to determine how to underwrite businesses

• Identifying areas of need related to fraud risk and implementing third party data solutions to help us combat application fraud

 

What you’ll need

• 5+ years directly related experience of risk and risk operations for SMB and commercial credit

• Risk operations management experienceExperience supporting risk and/or compliance related activities in a financial services operating environment

• Ability to perform analyses with high degree of autonomy and accuracy

• Strong technical skills - SQL and/or other databases

• Bachelor’s degree in business, economics, statistics, finance or related field or equivalent experience

• Ability to work cross-functionally with sales, customer support, compliance, partnerships team and other Resolve teams

• Ability to create a vision and translate it into detailed and prioritized plans 

• Strong communication skills across a variety of audiences and ability to lead cross-functional teams

• Excellent interpersonal, verbal, written communication, and presentation skills

 

Bonus points

• Experience in fintech or financial services

• Experience in the manufacturing, wholesaler, or supply chain industry

• Experience in startups

 

What we offer 

• The United States base range for this position is $150,000 - $190,000 annually, plus equity.

• Strong team culture fueled by humble horsepower 

• Fully remote & flexible work environment

• Company retreats 2X per year

• 100% paid healthcare/dental/vision coverage for employee (70% base coverage for dependents)

• 401(k) plan

• Meaningful equity stock options

• Paid parental leave

• Unlimited PTO

• WFH stipend

• Subsidy for fitness tracker 

• Learning and Development resources

 

Resolve is shaped by a strong respect for each other. This applies to every aspect of employment – from equitable wages, work-life balance, the freedom to be your whole self, to equal opportunities for growth and development at Resolve. We believe wholeheartedly the more inclusive we are, the better our work will be. We believe strongly that we benefit from diversity and encourage applicants from underrepresented backgrounds to apply.