[Hiring] Logistics Analyst @Zwift

Seniority Level: Associate

Location: Remote - eligible UK locations

About the role and about You:

You love solving logistical puzzles, keeping inventory in check, and making complex processes run smoothly. At Zwift, we’re looking for a Logistics & Inventory Analyst to help streamline operations across Forward/Ocean Logistics, Reverse Logistics, and Warehouse Operations. You’ll be the glue between teams, ensuring inventory is reconciled, warehouse issues are resolved, and processes run seamlessly. If you enjoy untangling operational challenges, working cross-functionally, and making a real impact, this position is for you.

You’ll be crucial  in ensuring that our inventory flows accurately through our warehouses, returns are processed efficiently, and reports are clear and actionable. Success means precision, speed, and proactive problem-solving—and having fun along the way!

Sound like you? If you're ready to take on a fast-paced, hands-on logistics role that keeps Zwift’s global operations running smoothly, we’d love to hear from you!

What you’ll do:

• Reconcile consigned inventory, manually aligning NetSuite records with warehouse transactions to meet inventory shrinkage goals.
• Monitor and process warehouse fulfillment issues, ensuring timely resolutions for inventory discrepancies, order errors, and shipping variances.
• Oversee return receipt monitoring, tracking return transactions across multiple systems to guarantee customer refunds within SLA.
• Manage manual inventory transfers and adjustments, including inventory movements, work orders, and stock discrepancies in NetSuite.
• Optimize inventory accuracy, implementing and refining processes to reduce discrepancies and improve stock visibility across all warehouses.
• Generate and analyze key warehouse reports, tracking metrics for inventory levels, open purchase orders, shipments, and exceptions to support continuous improvements.
• Support monthly submission of volumes sold per EU Country within EPR Regulations.

What we’re looking for:

• 2+ years of experience in warehousing, logistics, or inventory management.
• Strong experience with inventory reconciliation, warehouse operations, and reverse logistics.
• Proficiency with NetSuite (or similar ERP systems) and experience handling manual inventory transactions.
• Proficiency in Google Sheets or Excel.
• Excellent organizational and problem-solving skills, with the ability to chase down outstanding tasks and drive resolutions.
• Strong communication skills to effectively liaise between teams, warehouses, and logistics partners.
• Detail-oriented mindset with a knack for data accuracy and reporting.

Bonus points:

• Experience working with 3PLs and managing warehouse performance.
• Familiarity with WEEE reporting and compliance.

If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified.

#LI-Remote